Customer Satisfaction Survey - Oklahoma Department of Environmental Quality

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STATE ENVIRONMENTAL LABORATORY SERVICES

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Customer Satisfaction Survey

Customer Satisfaction Survey

We thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received. We appreciate your business and want to make sure we meet your expectations. SELSD/Quality Systems/9650-QSF01-030118/Issued by QS

Was this service related to:
- Analytical Services
- Sample Collection
- Referrals
- General Questions
Overall, how was the service or assistance we provided to you?
- Needs Improvement
- As Expected
- Excellent
How would you rate our efforts to meet your needs?
- Needs Improvement
- As Expected
- Excellect
How would you rate the professionalism, helpfulness, and knowledge of the staff that you interacted with
- Needs Improvement
- As Expected
- Excellent
Were we prompt in returning your call or email?
- Yes
- No
- N/A
Did we provide adequate information or technical assistance?
- Yes
- No
- N/A
Were we prompt in reporting your sample results?
- Yes
- No
- N/A
Did we provide an invoice for services in an adequate time frame?
- Yes
- No
- N/A
Do you have any additional comments, feedback, or recommendations:
Would you like to be contacted by a manager?
- Yes
- No
If yes, please provide information below
Name
First Last
Phone
Email

Main SELS Phone Numbers:

Phone: 405-702-1000

Business Hours:

Monday – Friday
8:00 a.m. – 4:30 p.m.
Closed on State Holidays.
Inclement weather may affect operating hours. Call before delivery.

Street Address:

State Environmental Laboratory Services
Department of Environmental Quality
707 N Robinson
Oklahoma City, OK, 73102

Click to view on Google Maps
Click to download parking instructions.

Mailing Address:

State Environmental Laboratory Services
Department of Environmental Quality
P.O.Box 1677
Oklahoma City, OK, 73101-1677

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