From the Executive Director
Welcome to our new agency website. We hope you find our new online home much easier to navigate. The website is one of many projects in our strategic plan called Leading the Way. As part of Leading the Way, one goal is to improve services to our customers and operate more efficiently. We invite you to follow our progress here.
At DEQ, we aspire to use common sense and customer service approaches to achieve our mission, which is to protect people through the air we breathe, the water we drink, and the land on which we thrive, helping to make Oklahoma an even better place to live. Each year, DEQ’s dedicated employees issue permits, respond to complaints, analyze water samples, issue air quality health advisories – everything possible to advance our critical mission for the benefit of all Oklahomans. This commitment is especially evident when disaster strikes. During the May floods across many parts of Oklahoma, DEQ employees were front and center helping local communities recover. Our State Environmental Laboratory offered free bacteriological testing for any private water well in Oklahoma that was inundated with floodwaters – a significant cost savings for citizens trying to recover from floodwaters, while ensuring their well water was safe to drink.
With declining resources, we constantly look for ways to improve services and operate more efficiently. Innovation is key. We understand the vital role of business in Oklahoma’s economy, so we are working to streamline permitting processes to make them more efficient, clear, and predictable. We are building the infrastructure to put many DEQ records online and to expand our online payment options. These are just a few of the efforts we are undertaking in response to your input during development of Leading the Way.
We also want to know what’s on your mind, and there are a number of ways you can contact us. If you have an environmental complaint, we maintain a 24/7 hotline at (800) 522-0206 for reporting your environmental concern. Additionally, DEQ has an Environmental Quality Board and six Advisory Councils that oversee various agency functions. You can see more on the Boards and Councils Tab of our website. Each holds one to four public meetings per year. We invite you to join us at one of the meetings to learn more about our rules being considered. We also maintain a customer service hotline at (800) 869-1400 where you can receive assistance if you aren’t sure where to turn. Finally, you can AskDEQ – a dedicated email address specifically for your questions, comments, or concerns.
We encourage you to follow our social media platforms on Facebook, Twitter, Instagram, and YouTube. Here, you can see what’s happening at DEQ and find a lot of informative tutorials or other general environmental information.
Oklahoma is rich in history and natural resources. From the wind-swept, tall-grass prairies of pre-statehood to today’s wheat fields, cattle ranches, rivers and lakes, small towns and large cities, our air, land and water are precious resources that have been shared by generations. Join us as we seek your input and continue to apply common sense and customer service approaches to protect those resources for all Oklahomans.